SURVEY: Small Biz Technology Needs

Small Biz Technology Needs

Tell us about your current technology uses and needs, and you may be eligible to participate in the San Francisco Small Business Open Toolkit pilot program.

There are 15 questions in this survey.

A note on privacy
This survey is anonymous.
The record kept of your survey responses does not contain any identifying information about you unless a specific question in the survey has asked for this. If you have responded to a survey that used an identifying token to allow you to access the survey, you can rest assured that the identifying token is not kept with your responses. It is managed in a separate database, and will only be updated to indicate that you have (or haven't) completed this survey. There is no way of matching identification tokens with survey responses in this survey.

Small Business Tech Questions

2: Would you use free software provided by the City and County of San Francisco? If yes, please select based on order of preference:

Click on an item in the list on the left, starting with your highest ranking item, moving through to your lowest ranking item.

Your choices:

	Your ranking:
1:
2:
3:
4:
5:
6:

Click on the scissors next to each item on the right to remove the last entry in your ranked list

3: What are your areas of most urgent technology need?

Check any that apply

Accounting services
Business intelligence (analysis of data to better manage business)
HR assistance
Marketing
Sales/ customer service
Web presence/ Social media
Other

4: * Do you currently have a business website?

5: Do you use any social media tools?

Check any that apply

Facebook
Myspace
Twitter
Yelp
Other

6: * Please select the existing computer hardware used to manage your business:

Check any that apply

Desktop
Laptop
External drives
Internet set-up
Printer
Extra monitor
Server
3rd party service

7: Please rate the proficiency of staff that will be working on and maintaining your software.

Choose one of the following answers

Very good
Good
OK
Poor
No answer

8: What benefits do you hope to gain by using the free software offerings?

9: * Would you and/or your staff be willing to take free training on small business software?

10: Do you expect any of the tools listed in question #2 to generate additional revenue for your business?

Yes
No
No answer

11: *Has your business website brought you new customers or expanded your business?

End: Thank you for participating in this survey. To be considered for the pilot program we will need:
- Business name
- Contact name
- Phone number and/ or email address

[Exit and clear survey]