San Francisco launches Open311 API

We are pleased to announce the release of our Open311 API. The design is a result of a collaborative effort between cities, non-profits and developers. We look forward to seeing what you produce.

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Public Conf Call 2/25 @ 10AM PST

Please join our public conference call this Thursday @ 10AM Pacific.

Dial in: 641.715.3625
Pin: 813951#

The topics to be discussed are:

- design spec
- other cities pledge to use standard Open311 protocol
- feedback on a few modifications we may make to spec (addition of metadata call)
- open questions
- mailing list Please join!

Open311 API Conf Call 1/14 @ 1PM PST

We’d like to continue the Open311 API conversation with you. Please join our public conference call on Thursday, January 14th @ 1PM PST.

Dial in: 641.715.3625
Pin: 813951#

We are approaching this project in steps, and hope that each step will provide lessons to move us further along in the next.


  • Update on our progress check out our draft design spec
  • Public input on any areas of concerns
  • Next steps
  • Open311 API Public Meeting 12/3 @5:30 PST

    We’d like to invite anyone interested in moving the Open311 API forward to this public meeting. So we have an idea of your areas of interest and some background we ask that you fill out a simple form.

    Here are the details:
    When: Dec 3rd, 5:30PM PST
    Where: 641.715.3625 Pin: 813951#

    1. Present to the public our draft design spec
    2. Identify gaps in design
    3. Brainstorm

    SF Open311 Making Progress

    We continue to make progress on our Open API development. We remotely attended Open 311 Dev Camp this Saturday and had the chance to talk to other cities and developers that have the same goal. I will keep you posted as we move forward.

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